Post by account_disabled on Jan 22, 2024 5:45:37 GMT
Integrators are specialists who help automate companies' business processes. Including integrating telephony and call tracking with CRM. Therefore, Ringostat has many integrator partners, and some of them use our platform for their own companies. Yulia Petrova, director of R2 , our partner from Kazakhstan, talks about exactly this case . Reading time 12 minutes What does R2 do and how is the company related to Ringostat Why Ringostat needed R2 for its own company Connecting call analytics and working with call tracking data How R2 works with leads received by phone results Yulia Petrova, director of R2 What does R2 do and how is the company related to Ringostat Our company was founded in 2017 and has currently completed 432 projects.
At first we Fax Lists were engaged only in online advertising, but then we retrained in business consulting and implementation of integrations. Since then, R2’s mission has been to change the approach to business, to make it systematic, convenient and profitable for our clients. We are one of the top integrators of popular CRM systems and cloud telephony. When starting to work with a new customer, we always study their business processes in detail. And depending on the characteristics of the company, we offer simple and convenient IT solutions that allow: collect, organize and increase the client base; coordinate all departments in a single system, establish document flow and communication; strengthen control over the work of personnel, as well as understand the real labor productivity of each employee; increase conversion by an average of 20% and reach a new level of sales.
Simply put, we bring order to clients’ processes, simplify work with leads and between departments, and train managers. And all this together leads to increased profits . To achieve this, we primarily implement CRM and IP telephony. Because calls for entrepreneurs are a key point of contact with the buyer. Therefore, we always write them down in flowcharts, on the basis of which future integration is built: Block diagram example An example of a flowchart, where on the left it is displayed which processes are launched in CRM after a call Without a combination of CRM and telephony, the business continues to work “on its knees” - with all the ensuing consequences. For example, managers record leads manually, write down tasks in notepads and on sticks.
At first we Fax Lists were engaged only in online advertising, but then we retrained in business consulting and implementation of integrations. Since then, R2’s mission has been to change the approach to business, to make it systematic, convenient and profitable for our clients. We are one of the top integrators of popular CRM systems and cloud telephony. When starting to work with a new customer, we always study their business processes in detail. And depending on the characteristics of the company, we offer simple and convenient IT solutions that allow: collect, organize and increase the client base; coordinate all departments in a single system, establish document flow and communication; strengthen control over the work of personnel, as well as understand the real labor productivity of each employee; increase conversion by an average of 20% and reach a new level of sales.
Simply put, we bring order to clients’ processes, simplify work with leads and between departments, and train managers. And all this together leads to increased profits . To achieve this, we primarily implement CRM and IP telephony. Because calls for entrepreneurs are a key point of contact with the buyer. Therefore, we always write them down in flowcharts, on the basis of which future integration is built: Block diagram example An example of a flowchart, where on the left it is displayed which processes are launched in CRM after a call Without a combination of CRM and telephony, the business continues to work “on its knees” - with all the ensuing consequences. For example, managers record leads manually, write down tasks in notepads and on sticks.